We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Free team disbanded by Dropbox
Hi Team,
Can someone please help with an email I received as below? Not sure what it all means
The ???? Limited team has been disbanded by Dropbox. Your team’s folders have been converted to sha...
My Personal account was a PLUS plan and was connected to my Team account. When Teams was disbanded on me today, my Personal account was knocked down to Basic. When I look at my account, it shows Current Plan as Basic, but right below that is shows "Personal Dropbox space Using 166 GB of 2.01 TB" Can anyone tell me what's going on?
In response to
"My Personal account was a PLUS plan and was connected to my Team account. When Teams was disbanded on me today, my Personal account was knocked down to Basic. When I look at my account, it shows Current Plan as Basic, but right below that is shows "Personal Dropbox space Using 166 GB of 2.01 TB" Can anyone tell me what's going on?"
.....
Yep, I've seen this happen before. Our club uses (soon to be used) the free teams and I had one club member that purchased Pro for themselves, only to find that when they did the purchase it was done whilst the accounts were linked and the account that the purchase was then recorded against was the teams account giving just that account in teams the benefit of pro.
We learnt the lesson and always de-linked before purchasing the pro license and then re-linking, never found a way to fix the one that was wrong though.
This used to be a work-around in Teams too. You could remove an account from the team, purchase pro license just for that account, and add the account back to teams resulting in that one account having the space needed without going full business.
