We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

MikeMp3's avatar
MikeMp3
Explorer | Level 3
3 years ago

Free team disbanded by Dropbox

Hi Team, Can someone please help with an email I received as below? Not sure what it all means  The ???? Limited team has been disbanded by Dropbox. Your team’s folders have been converted to sha...
Offboarding
Security
Team admin
Team member
kzarecki's avatar
kzarecki
New member | Level 2

My Personal account was a PLUS plan and was connected to my Team account. When Teams was disbanded on me today, my Personal account was knocked down to Basic. When I look at my account, it shows Current Plan as Basic, but right below that is shows "Personal Dropbox space Using 166 GB of 2.01 TB"   Can anyone tell me what's going on?

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi kzarecki, how are you today? 

 

Would it be okay for me to reach out via email, in order for us to look into this more closely? 

 

Let me know. 

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!