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Forum Discussion
William Tolley
4 years agoNew member | Level 2
Forced to use single sign-on with university email address
I have had a paid account with Dropbox now for years and recently after moving to a different university for graduate school, I changed the email address to the one I use at the new university. This ...
- 4 years ago
Capitulated. I'm downloading and deleting everything and moving to another provider. Probably Box or self-hosted ownCloud.
Megan
4 years agoDropbox Staff
Hey William Tolley, welcome to our Community!
It sounds like your account is part of a Business team or has been invited to one.
Can you check on your account's plan and let me know?
Keep me posted, and we'll take it from there!
It sounds like your account is part of a Business team or has been invited to one.
Can you check on your account's plan and let me know?
Keep me posted, and we'll take it from there!
- William Tolley4 years agoNew member | Level 2
No, I can't because I can't log in without agreeing to make the university an admin. I believe that they have a business team or whatever, but my account was created over 8 years ago and is a paid plan. I don't understand how using an email address associated with them would suddenly restrict my access to storage that I pay for without giving them ability to see, modify, and delete everything.
- William Tolley4 years agoNew member | Level 2
Capitulated. I'm downloading and deleting everything and moving to another provider. Probably Box or self-hosted ownCloud.
- tomnoltoun2 years agoExplorer | Level 3
I did the same, there was no other choice. Especially when you had to register to read a new book. Also recently read heart of darkness essay, used https://studydriver.com/heart-of-darkness-essay/ for this. The book is wonderful and I had to use the university email. With others, registration simply did not work.
- Walter2 years agoDropbox Staff
Hi there tomnoltoun, sorry to jump in, but could you elaborate on the issue you're facing so that we can assist further?
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