We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
riccardo1981
2 years agoNew member | Level 2
Dropbox acquires Boxcryptor. What will happen to all those files that have been encrypted?
Hi
As most will know, dropbox has purchased boxcryptor. At this point my question is, what will happen to all those files that have been encrypted with boxcryptor ? Should they all be decrypted an...
- 2 years ago
riccardo1981 wrote:
At this point my question is, what will happen to all those files that have been encrypted with boxcryptor ?
Since this is such a new development, such answers are likely not available yet, beyond what has been stated by the Boxcryptor founders (emphasis mine).
What does this mean for our users and customers?
First of all: All our existing users and customers will remain with the German Secomba GmbH with the same shareholders as during the past 10 years. No contracts, customer data or keys will migrate to Dropbox, all data will remain in our German data centers.
While we’ve sold several key technology assets to Dropbox, we will continue to service our existing users and customers pursuant to the terms of their existing contracts. However, as of today, we will not allow the creation of new accounts or purchases of any new licenses.
If you’re an existing customer, you can keep using Boxcryptor as you do today, and we’ll be in touch with more details as we join forces with Dropbox. If you’re new here and would like to stay up to date on Dropbox’s progress, join the Dropbox mailing list.
You will also find the most important FAQs regarding the next steps below.
marcusss
Explorer | Level 4
can we use a local boxcryptor account on a windows PC?
If yes, how please
Marc
Martin R.19
11 months agoCollaborator | Level 10
First question: did you download your key from BC website before your free online acount was closed? If yes, you shall use it when you chose the option in your local BC app to proceed with a local account. That alternative option appears at login. If you don't have your key you won't be able to decrypt your files anymore.
- marcusss11 months agoExplorer | Level 4
I did download my key. I don't see an alternative option when I log to Boxcryptor on my window PC ( no 3 points)
Thanks for answering
- Dwight B.311 months agoHelpful | Level 5
Marcusss, you need to completely log out of BC and THEN quit the app before starting it up again if you want to see the option to use BC as a local account. On the Mac, you log out of BC from Preferences -> Account. Click Sign Out on that screen. It's probably the same or similar on the PC. Once you restart the app, the login screen has an ellipsis menu (three dots). Tap that, then click Local Account. On the next screen choose to use the local account. Convoluted, yes, but that's the only way to make it work, AFAIK.
- apfund10 months agoDropbox Product Manager
Hi,
we are currently looking for customers who would like to join the early access program of our native implementation of end-to-end encryption.
If you are the team admin of your Dropbox account and would like to test it, please sign up here.
Thank you!
- Martin R.1911 months agoCollaborator | Level 10I'm glad you have your key. Since I use a Mac I cannot tell you exact details for Windows. May be you will need to delete the installed BC app and reinstall it. At first login you should get the option then.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!