We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
riccardo1981
2 years agoNew member | Level 2
Dropbox acquires Boxcryptor. What will happen to all those files that have been encrypted?
Hi
As most will know, dropbox has purchased boxcryptor. At this point my question is, what will happen to all those files that have been encrypted with boxcryptor ? Should they all be decrypted an...
- 2 years ago
riccardo1981 wrote:
At this point my question is, what will happen to all those files that have been encrypted with boxcryptor ?
Since this is such a new development, such answers are likely not available yet, beyond what has been stated by the Boxcryptor founders (emphasis mine).
What does this mean for our users and customers?
First of all: All our existing users and customers will remain with the German Secomba GmbH with the same shareholders as during the past 10 years. No contracts, customer data or keys will migrate to Dropbox, all data will remain in our German data centers.
While we’ve sold several key technology assets to Dropbox, we will continue to service our existing users and customers pursuant to the terms of their existing contracts. However, as of today, we will not allow the creation of new accounts or purchases of any new licenses.
If you’re an existing customer, you can keep using Boxcryptor as you do today, and we’ll be in touch with more details as we join forces with Dropbox. If you’re new here and would like to stay up to date on Dropbox’s progress, join the Dropbox mailing list.
You will also find the most important FAQs regarding the next steps below.
saima1412
12 months agoExplorer | Level 3
Hi Riccardo, I'm not sure what Dropbox's plans are for BoxCryptor, but I would recommend reaching out to their customer support team for more information. In the meantime, it may be a good idea to decrypt your files and make backups just in case. As for encryption with other cloud services, it's hard to say whether or not that will change until we hear more about Dropbox's plans.
- Martin R.1912 months agoCollaborator | Level 10
UnicormPink
Dropbox's plans were just explained here again by apfund .i.e. that Boxcryptor will no longer be available as stand-alone solution (for other cloud services) but its technology will be used to implement a native E2E encryption into paid Dropbox packages.
As mentioned here earlier and in at least one more thread, it is not necessary to decrypt your files if you have downloaded your private key from your Boxcryptor account. You can do the decryption offline(!) at any later time when needed.
Tomachi
What do you mean by "...unable to recover...". Could you please provide more details? Do you mean that you could not decrypt the files or what?
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!