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Wahyudii's avatar
Wahyudii
Explorer | Level 3
6 months ago

Didn't get authentication code in Yahoo email.

I want to open a Dropbox account that I created in 2017. but it can't be opened because I didn't get the authentication code on my Yahoo email. can anyone help me?.
Account Access
Security
  • Hannah's avatar
    Hannah
    6 months ago

    Thanks, Wahyudii.

     

    Can you also add no-reply@dropbox.com to your email contacts and try again, to see if that helps?

Wahyudii's avatar
Wahyudii
Explorer | Level 3
I logged in using email with yahoomail. I've checked all the places where messages are received and I don't get it.
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Thanks, Wahyudii.

 

Can you also add no-reply@dropbox.com to your email contacts and try again, to see if that helps?

  • archspf's avatar
    archspf
    New member | Level 2
    5 months ago

    I've the same problem with change email confirmation. I've tried two different updated browser (Chrome and Edge) whitout success. Thanks for any responses.

  • Exar888's avatar
    Exar888
    Explorer | Level 3
    5 months ago
    I also have the same problem. I know the password of my dropbox but it still asked the code. i already add no-reply@dropbox.com as contact, but still no code in my email. Is there any other way to retrieve my account?

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