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Keyonkk's avatar
Keyonkk
Helpful | Level 5
3 years ago

Can't access email to get 6-digit code

I can login successfully,  but needs me to check 6-digit code in email.   Before immigration, login dropbox never needs me to check 6-digit code in email. After immigration, it needs me to chec...
Account Access
Security
  • Nancy's avatar
    Nancy
    2 years ago

    Paddy123, is there any chance you have any devices that are still linked to that Dropbox account (via a desktop/mobile app)? 

     

    If yes, please check their notifications as the one-time code may be there.

     

    Let me know how that goes.

abueljebain's avatar
abueljebain
Explorer | Level 3

I still can not access my dropbox. The email I used is no longer active. What can I do?

abueljebain's avatar
abueljebain
Explorer | Level 3
12 months ago

I can not access my dropbox account.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    12 months ago
    abueljebain wrote:

    I can not access my dropbox account.

    You need to provide more details of the issue before anyone will know how to assist you.

     

    Do you remember the email and password you used for your account? Do you have access to that email? Are you getting an error when you try to sign in? etc.

     

    Please describe, in detail, the problem that you're having.

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