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Forum Discussion
Can't access email to get 6-digit code
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to chec...
I have an account on dropbox since many years i m using it continuously but recently i had changed my phone and i had installed dropbox but now i can't sign in i know my email and password of dropbox account but asking for security code sent on email but now I don't have that email and can't log in to that email orr don't have any link device soo how can i sign in to my Dropbox account
Please help me out
Please help me out
- Rich
Super User II
Asfiya wrote:
... i can't sign in i know my email and password of dropbox account but asking for security code sent on email but now I don't have that emailWithout access to the email address to receive the code, you won't be able to sign in to the account. Your best option is to contact the mail provider and see if you can get the email account reactivated, even temporarily, so you can receive the one-time security code.
- Nancy
Dropbox Staff
Hi Asfiya! It sounds like you're receiving the one-time security code, which is different to 2FA (2FA codes are usually sent to your mobile device, and not your email address).
Can you currently access this email address, so that we can log a ticket for you instead?
- Yes
Currently m using this email.
And i am talking about 6 digit verification code which is asked while signing in.
