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mculadilla's avatar
mculadilla
New member | Level 2
2 years ago

Cannot Login to my team (business) account on a different computer.

My dropbox account is working perfectly on my iMac and I am setup as a team member. I can log in using a web browser and the dropbox app is also installed and working fine. However, when I try to...
  • Megan's avatar
    2 years ago

    Hi mculadilla, let's jump right into this! 

     

    A similar setting as what you mentioned above exists here, however this would have to do with the desktop app, and how many devices the admin allows each member to use the app on. 

     

    However, based on what you described it also doesn't work when you try to access the web, which is odd. Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

     

    Does the URL work from a completely different network connection?

     

    Keep me posted!