Can I recover my files once the account has been deleted?

Question

So it's my fault I didn't realize how important the data was to me (photos and such) and should have just upgraded to the paid version. I relied on DB has just my backup for all these years.
Now it's been deleted, is there any way I can pay to get the data recovered?

Rich · Answer

cdub732 wrote:
I didn't realize how important the data was to me ... Now it's been deleted, is there any way I can pay to get the data recovered?

Are you saying the account has been deleted? If so, once an account has been deleted it's not possible to recover the data that the account held.
Were you a member of a team, or was this a personal account?

cdub732 · Answer

Yes, I think it has been deleted. I think it shows it was a team account.

Nancy · Answer

cdub732, how long has it been since the account got deleted? When did you last access your files on www.dropbox.com?

cdub732 · Answer

NancyThank you for the reply, I believe the date was August 17, 2024. I accessed the files earlier this year.

Hannah · Answer

Hey cdub732, I'm afraid that after all this time, you wouldn't be able to recover the account or the files.
Can you reach out to the team admin? They might have chosen to transfer your files to their account when they deleted you from the team.

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