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Forum Discussion
Add a button to report spam or phishing in the Dropbox platform.
Recently, I received an email sharing a Dropbox Paper Docs with me from a known supplier. When I visited the page I could see it was a phishing scam and that the users dropbox account had been compromised. The Paper Docs which had malicious links to harvest other users credentials was shared with around 100 other of the users contacts yet there was no easy way to report/flag it to Dropbox.
My suggestion is to add a REPORT TO DROPBOX button which if pressed by enough users triggers a suspension of access to the page until dropbox have been able to investigate the issue which could help to reduce these scams from spreading.
Hey undrop79, I hope you're doing well!
Keep in mind that you can definitely use this form to report any abuse, or if you received a suspicious email, forward the complete message to abuse@dropbox.com.
Also, when you're using our website you should be able to see a question mark [ ? ] on the right-hand side of the page. If you click there, you should have the option to "Report an issue".
In any case, I'll forward your feedback to the appropriate areas so we can continue to improve.
I hope this helps!
- Megan
Dropbox Staff
Hey undrop79, I hope you're doing well!
Keep in mind that you can definitely use this form to report any abuse, or if you received a suspicious email, forward the complete message to abuse@dropbox.com.
Also, when you're using our website you should be able to see a question mark [ ? ] on the right-hand side of the page. If you click there, you should have the option to "Report an issue".
In any case, I'll forward your feedback to the appropriate areas so we can continue to improve.
I hope this helps!
