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Forum Discussion
Why was my account disabled?
Company account with email (quandinh@**** like email Dropbox of me) has been disabled from Saturday, July 11, 2020. Dropbox hasn't emailed notification? This account is used for business. Please h...
Hi toannguyen2020; thanks for joining our Community!
As we won't be able to help much with account specific inquiries through this platform, I'd suggest using an incognito window while NOT logged into any Dropbox account to contact our support team through this form so we can look further into this.
Let me know if you have any more questions.
Hey
I had also been deactivated
In order to have some communication with them I opened an other account..paid one to have acces to email.support ...but really . It's a pain in the ass but at least I'm in their service system...
If it doesn't get better faster (2 weeks now) I'll upgrade to have acces to phone support to try to understand and solve this .
Hope it helps !
I had also been deactivated
In order to have some communication with them I opened an other account..paid one to have acces to email.support ...but really . It's a pain in the ass but at least I'm in their service system...
If it doesn't get better faster (2 weeks now) I'll upgrade to have acces to phone support to try to understand and solve this .
Hope it helps !
Hello:
I am not a tech person. I had my account disabled for no reason, and I am unable to get help. The chat is a robot, I even had to create an account for my business partner to be able to write in this forum. How can I do to get my account back?
