We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Why was my account disabled?
Company account with email (quandinh@**** like email Dropbox of me) has been disabled from Saturday, July 11, 2020. Dropbox hasn't emailed notification? This account is used for business. Please h...
Hi toannguyen2020; thanks for joining our Community!
As we won't be able to help much with account specific inquiries through this platform, I'd suggest using an incognito window while NOT logged into any Dropbox account to contact our support team through this form so we can look further into this.
Let me know if you have any more questions.
Hello!
I'm posting this on behalf of my brother who has been using Dropbox for a very long time now. He got billed the other day and then his account suddenly got disabled immediately. This was about a week ago and he is unable to get in contact with anyone for the account. He has no idea why it got disabled suddenly and immediately after he paid. He uses this service for his work, all of which is located in his Dropbox. How can he go about resolving this?
When he logs in, it says 'Account Disabled'
It's definitely not due to inactivity because he has been actively using it for a VERY long time.
This is referring to the account: [email address removed per the Dropbox Community's Guidelines]
