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Forum Discussion
Why was my account disabled?
Company account with email (quandinh@**** like email Dropbox of me) has been disabled from Saturday, July 11, 2020. Dropbox hasn't emailed notification? This account is used for business. Please h...
Hi toannguyen2020; thanks for joining our Community!
As we won't be able to help much with account specific inquiries through this platform, I'd suggest using an incognito window while NOT logged into any Dropbox account to contact our support team through this form so we can look further into this.
Let me know if you have any more questions.
Every few days my account gets blocked and i have to get support to solve this, at first they said that i had a corrupted file, so i had to delete it, but at the next day after my account was operative againt, it got blocked. I'm a teacher and i share a lot of content to my students, and its a great problem and a huge waste of time if every time i want to shere something, i have to contact support.
Jay
Dropbox Staff
Dropbox StaffHi ELGENERALTORRES, could you clarify exactly what you're experiencing on your account?
Are you not able to login to the account, or are your shared links no longer working?
@Dmg89, according to the ticket ID, I can see that there is a response from the support agent. You should've received their response direct to your email.
Could you check your inbox or spam/junk folder in case it was sent there?
Are you not able to login to the account, or are your shared links no longer working?
@Dmg89, according to the ticket ID, I can see that there is a response from the support agent. You should've received their response direct to your email.
Could you check your inbox or spam/junk folder in case it was sent there?
