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Forum Discussion
Why was my account disabled?
Company account with email (quandinh@**** like email Dropbox of me) has been disabled from Saturday, July 11, 2020. Dropbox hasn't emailed notification? This account is used for business. Please h...
Hi toannguyen2020; thanks for joining our Community!
As we won't be able to help much with account specific inquiries through this platform, I'd suggest using an incognito window while NOT logged into any Dropbox account to contact our support team through this form so we can look further into this.
Let me know if you have any more questions.
Hi
I came to log back to my dropbox after 3 hours and it says disabled after i tried to login with my correct pass word. Account is paid and upto date. I need my files but i cannot access any and i filed a tech support but it says will get back to you since yesterday.
I am confused. Could i have been hacked
Help please. What if the people who hacked delete my files while dropbox support is so late
I came to log back to my dropbox after 3 hours and it says disabled after i tried to login with my correct pass word. Account is paid and upto date. I need my files but i cannot access any and i filed a tech support but it says will get back to you since yesterday.
I am confused. Could i have been hacked
Help please. What if the people who hacked delete my files while dropbox support is so late
- Mark
Super User II
Your account has not been hacked - your account has been disabled (aka closed) by Dropbox due to a breach of the terms and conditions.
