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toannguyen2020's avatar
toannguyen2020
Helpful | Level 6
5 years ago

Why was my account disabled?

Company account with email (quandinh@**** like email Dropbox of me) has been disabled from Saturday, July 11, 2020. Dropbox hasn't emailed notification? This account is used for business. Please h...
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Account Settings
  • Walter's avatar
    Walter
    5 years ago

    Hi toannguyen2020; thanks for joining our Community!

     

    As we won't be able to help much with account specific inquiries through this platform, I'd suggest using an incognito window while NOT logged into any Dropbox account to contact our support team through this form so we can look further into this. 

     

    Let me know if you have any more questions. 

Mohddaim's avatar
Mohddaim
Helpful | Level 6
5 years ago
toannguyen2020 didt u get it back your account ?.. and how long it did take them to revovery your account ?
  • toannguyen2020's avatar
    toannguyen2020
    Helpful | Level 6
    5 years ago

    yeap, i has get back account after 3day.

    • bogrosnounours's avatar
      bogrosnounours
      Helpful | Level 7
      4 years ago

      how did you made it ?

       

      im not abble to login to have acces to the privileges of 1 day response through email that comes with my paid subscription

      anyways ... i cant  find where to write an email to the drop box support team 

       

       

      im completely desperate ... all my company and clients are through this huge drop box i have

       

       

       

       

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