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Forum Discussion
Verifying email not working. It won't let me share content.
I have verified my email address multiple times and Dropbox will not let me share or copy a link and it keeps saying that I can't until my email address is verified. What can I do? I can't even cha...
Megan
Dropbox Staff
Dropbox StaffHey KelleyO, thanks for posting here today!
Would you be able to send me a screenshot of the message you get on your end, when trying to share your content?
When you access your account's settings do you see your email as verified there?
Let me know more!
Megan I'm having the same issue. In my account settings it's showing that my email adress is not verified. Dropbox sends me an email to verify email address, I click the link and nothing happens.
- Megan
Hey SAS11, thanks for reaching out to us!
I just sent you an email, in order for us to have a closer look into this. 😎
See you there!
Hi Megan,
I am having the exact same issue today.
I follow the email verification steps multiple times and on different laptops but I still get this error when trying to share files
"You can’t share until you verify your email address"
