You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
cruiser1
9 months agoExplorer | Level 4
Transfer ownership of a DB account. How to do it?
Hi, I'm was a volunteer (president) with a charity until recently. I upgraded my DB account in early Covid to help transfer files in the organisation. I've just left and want to transfer the DB accou...
- 9 months ago
cruiser1 wrote:
I've just left and want to transfer the DB account to them. The will then use a different username, password and payment.
First, disable two-step verification if you have it enabled on the account. Then change the email address on the account to one of theirs, verify the email, and have them go through the process of resetting the password. Once they've done that, they can sign in to the account and update the billing information.
Rich
9 months agoSuper User II
cruiser1 wrote:
I've just left and want to transfer the DB account to them. The will then use a different username, password and payment.
First, disable two-step verification if you have it enabled on the account. Then change the email address on the account to one of theirs, verify the email, and have them go through the process of resetting the password. Once they've done that, they can sign in to the account and update the billing information.
- cruiser19 months agoExplorer | Level 4
Thanks Rich, simple when you know how. Cheers
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!