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tnaeem786's avatar
tnaeem786
Explorer | Level 3
5 years ago

Referral sent to a friend marks as inelegible

Hi I sent a request to a friend for them to install Dropbox. They followed all the process steps and were awarded 259mb. On my account against their referral email, it is marked as ineligible.   ...
Account Settings
Referrals
Storage space
tnaeem786's avatar
tnaeem786
Explorer | Level 3

The referral is my sister.  She was using one of my old laptop which I had installed dropbox on previously, but I had uninstalled it.

 

This seems not ethical, this is a genuine case, I referred her, she got the bonus and on my account her email is marked as ineligible.

 

I don't agree with this, and I am sure it can be corrected on your backend of the dropbox server ?

 

Can someone please help me with this ?

 

Regards, Tahir

tnaeem786's avatar
tnaeem786
Explorer | Level 3
5 years ago

Hi 

 

I have a question. My Dropbox is Fulll, and I am trying to delete files that no longer needed to make extra space?

I have deleted quite a lot, but amount of used space has not changed?

 

Any advise, please?

 

Tahir

  • Daphne's avatar
    Daphne
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Hey again tnaeem786, apologies for the delay on my end!

     

    Can you let me know what space usage you see from your Plan page here? You'll be able to see how much space you're using and what your account's limit is.

     

    This should give you a good idea of how much data needs to be removed in order to be under the space limit.

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