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Forum Discussion

tnaeem786's avatar
tnaeem786
Explorer | Level 3
5 years ago

Referral sent to a friend marks as inelegible

Hi I sent a request to a friend for them to install Dropbox. They followed all the process steps and were awarded 259mb. On my account against their referral email, it is marked as ineligible.   ...
Account Settings
Referrals
Storage space
tnaeem786's avatar
tnaeem786
Explorer | Level 3

The referral is my sister.  She was using one of my old laptop which I had installed dropbox on previously, but I had uninstalled it.

 

This seems not ethical, this is a genuine case, I referred her, she got the bonus and on my account her email is marked as ineligible.

 

I don't agree with this, and I am sure it can be corrected on your backend of the dropbox server ?

 

Can someone please help me with this ?

 

Regards, Tahir

Mark's avatar
Mark
Icon for Super User II rankSuper User II
5 years ago

I dont think there is anyway to help (I dont work for Dropbox).

Usually we'd say log a ticket, but, as free users cannot now log tickets I'm unsure what else can happen. 

 

Sorry

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