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Forum Discussion

Anas1's avatar
Anas1
Explorer | Level 4
5 years ago

My Dropbox account was deleted due to inactivity, can I get back my referral space?

Hi, My account was deleted as I was inactive for over a year, and I understand that but is it possible if I can get back the space I earned through referrals to friends previously and yes, I regist...
Account Access
Account Settings
Storage space
  • Daphne's avatar
    Daphne
    5 years ago

    Hey there Anas1, I hope you're well today!

    To see if there's anything that we can do for you in this situation, I've reached out to your email address linked to your Community profile.

    Please just check your inbox when you have a moment and we can take it from there.

    Thanks!

Udo2607's avatar
Udo2607
New member | Level 2
5 years ago
My account was deleted, could you please reopen it.
Thanks
  • Sanchez's avatar
    Sanchez
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Hi Udo2607. Welcome to our community! 

     

    As Rich mentioned above, if your account was deleted, it is most likely not recoverable. To make sure, it is best to get in touch with our support agents directly at https://www.dropbox.com/support. 

     

    Cheers

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