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Forum Discussion

Mimil's avatar
Mimil
New member | Level 2
2 years ago

Modify email adress of my account

Hello, I modified my email adress in my account. Then I was asqued to verify this new adress when I will receive an email for verification. I don't receive this verification email from DROPBOx. I tried several times and I checked that this new adress is OK. What may I do ? Thanks.

My mail adress : [personal information removed per the Community's Guidelines]

Account Settings
  • Walter's avatar
    Walter
    2 years ago

    Hey Mimil - sorry to hear you're having issues with this.

     

    Did you check your email's junk/spam folder as well, in case the email ended up there somehow? 

     

    If you did and still can't find it, could you try another browser and let us know how it goes?

     

    Thanks!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey Mimil - sorry to hear you're having issues with this.

     

    Did you check your email's junk/spam folder as well, in case the email ended up there somehow? 

     

    If you did and still can't find it, could you try another browser and let us know how it goes?

     

    Thanks!

  • Mimil's avatar
    Mimil
    New member | Level 2
    2 years ago

    Hello WALTER,

    I tried with another brooser, google chrome, and it's OK I received the mailand confirmed.

    Thanks you again.

    MIMIL

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      No worries Mimil - I'm glad to hear it's sorted now.

       

      Take care and see you around the Community! 

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