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kristenlouise7's avatar
kristenlouise7
New member | Level 2
4 months ago

Lost my account after signing in via Google

Hi! I had a Dropbox account set up with my email address which is a Gmail address. I accidentally opted to log in with that same email through the Google option and now all of my data is gone from th...
Account Access
Account Settings
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Sorry to hear that you're having this issue, kristenlouise7.

 

What happens when you try to login with your Gmail address and your password, the one that you initially created?

 

Are you still getting logged in to the empty account?

 

Keep me posted.

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