We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

CarolJulie's avatar
CarolJulie
Explorer | Level 3
3 years ago

I can't watermark my files

Hello all
I hope someone can help me! I have signed up to Dropbox professional so that I can watermark my photographs. Although I can see the ellipsis on the top right hand corner above my photographs, when I press it, the word watermark does not appear.

Please advise!

Carol

  • CarolJulie's avatar
    CarolJulie
    Explorer | Level 3
    Does anyone have an email address for Dropbox please?

    Many thanks Carol 🙂
    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II

      CarolJulie wrote:
      Does anyone have an email address for Dropbox please?

      There is no email address. You can find the support options available to you on the Support page. Basic (i.e. free) accounts are limited to self-help options like the Help Center or chat bot, or you can post your questions here.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Welcome aboard the Community, CarolJulie!

     

    Can you send me a screenshot of what you see on this page, as a first step? 

     

    Give me a nudge when you’re ready.

    • CarolJulie's avatar
      CarolJulie
      Explorer | Level 3
      Hello Nancy
      Thanks for replying ..
      Screenshot won't work here, but when I press the ellipsis in Dropbox professional, on the top right hand corner of my photographs, the word watermark is not in the list.

      Can you help please, very frustrated at the moment!🙂
      Carol
      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        CarolJulie wrote:
        ... when I press the ellipsis in Dropbox professional, on the top right hand corner of my photographs, the word watermark is not in the list.

        You're doing this while you're previewing the image?

         

         

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!