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Forum Discussion

amiem's avatar
amiem
Explorer | Level 3
4 months ago

I can't sign out from the app on my Mac.

I downloaded Dropbox for Mac and it never asked me to login. The files and folders it is showing there are different from the online account I am logged into. I've looked up how to logout on a Mac bu...
Account Settings
amiem's avatar
amiem
Explorer | Level 3

Hi Megan, 

 

Thanks for the quick response. I know what you are talking about 'next to the wifi' signal. I have other icons but not one for Dropbox.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Hey amiem, thanks for the speedy response! 

 

Have you tried re-installing the app using this link, by any chance? 

  • amiem's avatar
    amiem
    Explorer | Level 3
    4 months ago

    Hi Megan. I reinstalled using your link and the desktop version still doesn't match the online version. The online version is the correct one. I'm wondering if the desktop version is logged into an old profile so I'm trying to log out but I can't follow the instructions as it doesn't match what I see on my Mac.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      4 months ago

      Hey amiem - you can sign out of the account through the app's preferences under the Account tab.

       

      Could you give it a go and let us know how it goes

      • amiem's avatar
        amiem
        Explorer | Level 3
        4 months ago

        I can't find that either. I can't figure out how to upload a screenshot here.


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