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Forum Discussion

normansch's avatar
normansch
Explorer | Level 3
2 years ago

I can't find the Backup button under my desktop app's preferences.

cannot find the backup button in "preferences" any suggestions?
Dropbox Backup
  • Rich's avatar
    Rich
    2 years ago
    normansch wrote:

    cannot find the backup button in "preferences" any suggestions?

    It's a tab located at the top of the Preferences window. If it's not there, take a screenshot to show us what you have on the window.

     

     

RabanePaco's avatar
RabanePaco
Explorer | Level 3

The Backup tab at the indicated placed is missing. Do you want a screenshot?

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
29 days ago

Hey RabanePaco! Yes, please send us a screenshot of what you see and we’ll go from there.

  • RabanePaco's avatar
    RabanePaco
    Explorer | Level 3
    28 days ago

    Just the same screen as above, only Backup is missing..

    System: Kubuntu 22.04

    Dropbox daemon version: 210.4.4854
    Dropbox command-line interface version: 2019.02.14

    I reinstalled dropbox. I tried to upgrade to no avail.

    • RabanePaco's avatar
      RabanePaco
      Explorer | Level 3
      28 days ago

      I installed to

      Dropbox daemon version: 210.4.4854
      Dropbox command-line interface version: 2020.03.04

       

      Dropbox preferences still doesn't offer Backup option.

      • RabanePaco's avatar
        RabanePaco
        Explorer | Level 3
        28 days ago

        I didn´t enable the Dropbox Backup Option. It looks like I have to choose a backup option first?

        "Manage Backups" --> "Open Backup Setting"

        I get an "Open with .. " window to select an "x-scheme-handler/ dropbox-client"

        Not very clear all.

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      28 days ago
      RabanePaco wrote:

      Just the same screen as above, only Backup is missing.. System: Kubuntu 22.04

      The backup feature is only available on Windows and macOS.

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