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Forum Discussion

ZacDavies's avatar
ZacDavies
New member | Level 2
2 years ago

How to disable “ Someone has viewed your capture” notifications?

I’ve tried disabling the notifications I think make sense, but these emails continue. Any idea how to disable?

  • Hey ZacDavies, thanks for using Dropbox and welcome to the Community!

     

    Can you please confirm that you've done this through the preferences of the Dropbox Capture app on your computer?

     

    In the app's preferences there should be a toggle to 'Get notified when someone views' - did you try turning this option off? 

     

    Let me know and we'll take it from there, Zac. 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey ZacDavies, thanks for using Dropbox and welcome to the Community!

     

    Can you please confirm that you've done this through the preferences of the Dropbox Capture app on your computer?

     

    In the app's preferences there should be a toggle to 'Get notified when someone views' - did you try turning this option off? 

     

    Let me know and we'll take it from there, Zac. 

    • ZacDavies's avatar
      ZacDavies
      New member | Level 2

      I had no idea there even was a Dropbox Capture app! I downloaded it, flicked that toggle, and hopefully never need to open it again, as I just use the regular Dropbox desktop app. Thanks for the help!

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