We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Xrated666
2 years agoHelpful | Level 6
How do I end "Background items Added" Notification and/or Process?
I uninstalled Dropbox but keep getting this annoying notification on my mac that Dropbox is adding items that can run in the background even though the app is deleted and it is disabled in the approp...
- 2 years ago
I might have discovered a possible fix. Deleted the files as instructed in screenshot, emptied trash then restarted my mac and haven't had the problem or that pesky notification yet. 🤞
johnsheffernan99
2 years agoHelpful | Level 5
In trying to get rid of some Dropbox error messages on startup (see below), I managed to mess up my dropbox setup and now it won't start. See error log even more below. I reinstalled app from download.
Any help appreciated.
John
bn.BUILD_KEY: Dropbox
bn.VERSION: 163.4.5456
bn.constants.WINDOWS_SHELL_EXT_VERSION: 57
bn.is_frozen: True
machine_id: c063ef3d-8d69-5445-9c18-9f52389f11f9
pid: 1039
ppid: 1
uid: 502
user_info: pwd.struct_passwd(pw_name='johnheffernan', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='John Heffernan', pw_dir='/Users/johnheffernan', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='johnheffernan', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='John Heffernan', pw_dir='/Users/johnheffernan', pw_shell='/bin/bash')
euid: 502
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'johnheffernan', '_nsurlstoraged'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'johnheffernan', '_nsurlstoraged'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/johnheffernan'
appdata: '/Users/johnheffernan/.dropbox/instance1'
real_path='/Users/johnheffernan/.dropbox/instance1'
mode=0o40700 uid=502 gid=20
parent mode=0o40700 uid=502 gid=20
dropbox_path: '/Users/johnheffernan/Library/CloudStorage/Dropbox'
real_path='/Users/johnheffernan/Library/CloudStorage/Dropbox'
mode=0o40755 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/0z/wf0s01md3yd_lc2vy_m4t_vh0000gp/T'
real_path='/private/var/folders/0z/wf0s01md3yd_lc2vy_m4t_vh0000gp/T'
mode=0o40700 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
Traceback (most recent call last):
File "dropbox/client/main.pyc", line 5165, in _setup_root_for_account
File "dropbox/sync_root/helpers.pyc", line 467, in get_root_for_account
File "dropbox/foundation/futures/basic.pyc", line 853, in result
File "dropbox/sync_root/handlers/macos/file_provider.pyc", line 121, in set_result_or_convert_exception
dropbox.mac.internal.MacError: [Errno -2001] Error Domain=NSFileProviderErrorDomain Code=-2001 "No valid file provider found with identifier ‘com.getdropbox.dropbox.fileprovider/a3368d78-5ea7-42b7-9c24-4513fa6fef58‘." UserInfo={NSLocalizedDescription=No valid file provider found with identifier ‘com.getdropbox.dropbox.fileprovider/a3368d78-5ea7-42b7-9c24-4513fa6fef58‘.}
- johnsheffernan992 years agoHelpful | Level 5
Update - I did do an advanced reinstall and got dropbox working again. Same annoying Background Items Added messages but at least it's working.
John
- KennethYim2 years agoNew member | Level 2
This worked!
Open up the Mac dropdown.- Mark2 years agoSuper User II
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!