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Forum Discussion

bradapierce1980's avatar
bradapierce1980
Helpful | Level 5
5 years ago

How can I get more free space?

Hi, im looking to get more free space. i did all the free offers and invited friends but i went to invite another friend and i did not get the 500MB credit. is there a limit? thanks
Account Settings
FAQ
Referrals
Storage space
  • Mark's avatar
    Mark
    5 years ago

    Yes there is - there is a limit of 32 referrals. Note as well that you dont get space for inviting, you get space for the invitee accepting and joining Dropbox using a unique computer

mokh's avatar
mokh
Explorer | Level 3

I have invited a friend and he has installed Dropbox both on his cellphone and computer, but I still didn't get the additional 500MB.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hi mokh, are you certain that they've installed the Dropbox desktop application, under the same email address you invited them to?

 

As per Rich, try checking the status of your referral and let us know what you see!

  • mokh's avatar
    mokh
    Explorer | Level 3
    5 years ago

    Thank you Jay & Rich. Seems the invitee has not installed the Dropbox PC via the invite link.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago

      No worries, mokh, if you need any more info, please let me know.

       

      Enjoy your weekend!

  • umairrana75's avatar
    umairrana75
    New member | Level 2
    4 years ago
    Hi Jay,
    I am having the same issue. I invited a friend of mine [email removed as per Community Guidelines]
    He followed the link and installed the dropbox on his computer. At my https://www.dropbox.com/account/plan page, it only shows COMPLETED in the status against kevin's id. And no space was added.
     
    It has happened before a couple of times but with other referrals as well. Can you help please? Thanks
    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago

      In that case, it may be that you've reached your account's maximum referral space.

       

      This is 16 GB for accounts on the Basic plan while it gets doubled when on the Plus, Family or the Professional plan (32GB).

       

      How much space have you earned through referrals so far umairrana75?

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