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Mohammad037's avatar
Mohammad037
Explorer | Level 3
4 months ago

Getting an email that my team is in locked state, even though I'm not in a team anymore

im not in a team anymore but i keep getting this email

This a reminder that the Your team team is still in locked state. If Your team is still in locked state after September 8, 2024, the entire team, which includes all files, and admin and member accounts will be deleted permanently.

emails
Notifications
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    Hey Mohammad037 - thanks for bringing this to our attention.

     

    Can you please clarify what's shown in your plan tab and confirm that you're getting those emails to the email address that you see in your account's settings?

     

    Thanks!

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