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DanielleJB's avatar
DanielleJB
Explorer | Level 4
4 years ago

Expired password - frustration

Tried to log in on one computer when I received notification that my password expired. Was still logged into my account on another computer. Tried to change the password and it wouldn't take. I c...
Account Access
Account Settings
  • Jay's avatar
    Jay
    4 years ago
    Thanks for the ticket ID, I've replied to your message.

    Please could you reply to that when you get a chance!
Melin1's avatar
Melin1
Explorer | Level 3
Sorry wrong ticket number before.

Here's my ticket#:
12531739
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Thanks for the ticket, I've replied to your message, please could you reply as soon as you get a chance.
  • manual's avatar
    manual
    Explorer | Level 4
    4 years ago
    Hi Jay, could you please also help me? I’ve started a ticket regarding this, but nobody is responding to me after a week. Ticket #12580705
    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      Happy Friday manual, I'm going to be sending you an email.

      Please respond back as soon as possible.

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