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Navicular13's avatar
Navicular13
New member | Level 2
6 months ago

Dropbox password does not show password when clicked

I am running into an error where if i click see password or copy password, it will only show/reveal  "........ " in dropbox passwords, sometimes it will show the acutal password and sometimes it is still encrypted. What setting do i need to change? If it's still "........ " it will login as that and will be wrong. Very annoying to try to retrieve a password i have not used in a long time and do not have access to.  

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi there Navicular13 - thanks for bringing this to our attention.

     

    Could you please clarify if you're referring to the Dropbox Passwords mobile app or the web extension instead?

     

    If it's the former, you can try reinstalling the app and if it's the latter, you can clear your browser's cache or try another browser.

     

    In any case, please keep us posted!

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