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STEPHANEPOUR1's avatar
STEPHANEPOUR1
Explorer | Level 4
3 years ago

Delete a personal dropbox account to recreate it after ?

Hello,   Is it possible to delete a personal dropbox account and after some days open a new dropbox account based on the same email ?   I was thinking to delete mine, and re-create it from s...
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STEPHANEPOUR1's avatar
STEPHANEPOUR1
Explorer | Level 4

Hi again,

 

I just lowed my Business plan to normal and Dropbox confirms this plan change is scheduled at the end of my Business cycle (16/12), but will it be still the case if I delete my account before?

 

Otherwise I can wait until the 16/12 and then delete my account but will I be able to log in Dropbox if my current company will disable my profesional email in only 3 days (beginning December) ?

I am wondering if I can keep logging in Dropbox if meanwhile my email does not exist anymore (I am sure that I will be able as that email is just a 'username' but I prefer to doublecheck in case of)

 

Thanks for confirming!

 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

Hi STEPHANEPOUR1 

 

The downgrade just relates to billing, so, you can delete before then but you'd lose the paid for benefits of that until then. 

 

You can still log in once your email address changes or is closed but personally I'd recommend changing the email on account to one you have access to before then because if for any reason (no matter how small) the password expires/its forgotten etc. you cannot get access to an account without access to the email address. 

  • STEPHANEPOUR2's avatar
    STEPHANEPOUR2
    New member | Level 2
    3 years ago

    Thanks Mark,

     

    I finally changed my profesional email (the one that will not exist anymore soon) with another personal one, I also lowed my Dropbox account to normal...that I will delete once I will quit my job.

     

    Thanks for your excellent support!

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