We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

ganjalf's avatar
ganjalf
Helpful | Level 6
3 days ago

Bug report / notifications / badges

Bug report

It looks like deactivating notifications doesn't work. Many people say they receive numerous emails with supposed badges - even though notifications have been deactivated. Please fix this.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey ganjalf

    Thanks for posting to our Community!

    We're aware and working on this. You can see more about this incident here

    Thanks a bunch! 

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!