You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Lost my account info so I can't login to my Plus account
I have a Plus account that I pay for but Iost my account info so I cannot log in. Since I cannot log in to it I cannot contact support because dropbox gives no support unless you have more than a bas...
Rich
Super User II
Super User IIIf you paid by card, you can use the credit card charge lookup tool to identify the account you're being charged for.
If you're unable to locate your account or you can't sign in after identifying it, you can contact Support directly.
Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. Go through the options and click the This did not solve my issue button. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
