We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Little Therese Media
2 years agoNew member | Level 2
What's the Guests Viewers count referring to in Dropbox Replay?
Is it a total views count? Or is it the number of guests that are active on my project page? It doesn't make sense because the only guests I had were myself in separate incognito browsers which I had already closed out. So the only active user should only be my main Dropbox account.
Any clue what this means? And how to reset it?
- JayDropbox Staff
Hi Little Therese Media, thanks for bringing this to our attention.
Did you have two incognito windows open at one point when previewing the video?
Has the counter reset on its own, or does it still show at 2 viewers?
This will help me to assist further!
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!