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Forum Discussion

msacks's avatar
msacks
Explorer | Level 4
3 months ago

Weird transparency issue when using Dropbox Replay with an Apple ProRes video file

When uploading a ProRes MOV with graphics to Dropbox Replay, we see a weird transparency grid during graphic transitions when full-screen graphics appear in the video - during playback. 

 

Has anyone come across this issue before?

Apple
Dropbox Replay
Third Party Integrations
  • hqlsolutions's avatar
    hqlsolutions
    New member | Level 2
    3 months ago

    When using Dropbox Replay with an Apple ProRes video file, you may encounter a transparency issue, where parts of the video that should be opaque appear transparent. This glitch can interfere with the review process. A similar issue can occur with the BLUENRG-M0A, which, despite being Bluetooth 4.2 compliant, might have unexpected transparency or visibility problems during specific operations.

    [removed per Community Guidelines]

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hi msacks, thanks for bringing this to our attention.

     

    Could you attach a screenshot showing what you're seeing, if this is possible, to understand what you're referring to?

     

    This will help me to assist further!

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