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bpowers84's avatar
bpowers84
Explorer | Level 3
2 years ago

Unable to Save Password Edits on Android

The dropbox password app acts up on Android. I am not able to edit a username and password as the app is missing the save button. The only button you see is remove. Also the auto fill only works part ...
Dropbox Passwords
Mobile
  • Hannah's avatar
    Hannah
    2 years ago

    Sorry to jump in here, bpowers84, but have you tried to uninstall and reinstall the passwords app, to see if that helps at all?

bpowers84's avatar
bpowers84
Explorer | Level 3
Hello Megan

I unfortunately don't have any screenshots to share at the moment. I will try to get some in the near future.

My main concern is I no longer have the ability to edit a saved password inside the password app. I have the option to edit, but no option to save the edit.
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi bpowers84, I see where you're coming from, and I want to help you get to the bottom of this.

 

However, do you think you can share some of the info I asked in my initial response, such as OS, and version of the Dropbox Passwords?

 

As for the screenshots, it'd be helpful for me, in order to have a visual and share them with rest of the team, in case we need to investigate further. 

 

Thanks!

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