We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

MikeHenderson's avatar
MikeHenderson
Explorer | Level 4
10 months ago

The Replay app for Mac OS is not usable for me. Is there a new version I can try?

The replay app for Mac OS is not usable for me. I'm on 1.0. Is there a new version I can try?    -M
Dropbox Replay
MikeHenderson's avatar
MikeHenderson
Explorer | Level 4

I mean the Replay App for Mac OS and the integration with FCP. It's just the loading animation all the time and nothing works.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hi MikeHenderson, would you be able to attach here some screenshots of the visual you see, in order for me to have a clear picture too? 

 

Also, what is the exact OS you're using on your Mac? 

  • MikeHenderson's avatar
    MikeHenderson
    Explorer | Level 4
    10 months ago

    14.2.1 (23C71)

    The FCP integration won't even load right now. 

     

    • MikeHenderson's avatar
      MikeHenderson
      Explorer | Level 4
      9 months ago

      Everything is up to date. The replay app is constant beachballs. Is the replay app really still in v1.0?

      -M

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        9 months ago

        Hey MikeHenderson - sorry to jump in here, but could you try re-downloading the app and installing it anew (without uninstalling it first) and let us know how it goes? 

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!