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Forum Discussion

ITEasy's avatar
ITEasy
Helpful | Level 5
2 days ago

The Dropbox Badge does not appear on MS Word files on certain computers with Windows 10 Pro.

In my company, on most computers running Windows 10 Pro with Dropbox version 212.4.5767 and various Office packages, the blue badge does not appear when opening Word files. I haven’t been able to det...
Microsoft
Microsoft Office
Windows
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 days ago

Hey there, ITEasy, let's see what we can find about this!

I know this might sound trivial, but have you tried disabling and then enabling the feature altogether on the devices you're having issues with? 

Feel free to also have a look at this relevant Help Center article, and let me know of any updates. 

Keep me posted, and we'll take it from there! 

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