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Forum Discussion

Tokki's avatar
Tokki
Helpful | Level 5
10 months ago

The default volume level of Dropbox Replay

The default volume level of Dropbox Reply is 30% or so. This is negatively impacting the review process, and clients often ask why the mix is "so quiet".   If there's anyone knows how to set the vo...
Dropbox Replay
Tokki's avatar
Tokki
Helpful | Level 5

Hi Nancy 

 

Many thanks for your prompt response!!

 

This behavior is the same on other browsers.

 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hey Tokki - sorry to jump in here, but could you clarify if you have your browser's cookies disabled by any chance? I'm only asking because we use cookies (these would be part of the functional cookies) to save the volume level you choose normally. 

  • Tokki's avatar
    Tokki
    Helpful | Level 5
    10 months ago

    Hi Walter 

     

    Thanks for replying!

     

    When opening a Dropbox Replay link, some clients may not want to accept cookies and just go play it. In this case, the default volume level is 30% and they complain why the mix is too quiet. This is because we all tend to expect web players' default volume level as 100%.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      10 months ago

      Hi again, Tokki! I’ve passed your feedback to the relevant team, and they’ll take this into account in the future. 

       

      For anything else, don’t hesitate to ping us.

      • Tokki's avatar
        Tokki
        Helpful | Level 5
        10 months ago

        Many thanks Nancy!

         

        I hope Dropbox Reply set the default volume level to be 100%.

         

        And I believe no one would like to tell every new client like this ; "Since this is Dropbox Reply, please increase the player's volume level and accept all the cookies"

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