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Forum Discussion
Sync and backup problems with DataVault
Hi First post - hope someone can help
I've been using DataVault for many years for storing passwords and other information. It has some form of integration with Dropbox to allow it to share d...
Hi NickDV, and Others
I originally took this up with Dropbox as the error messages indicated it was a Dropbox problem. It was explained to me that it was an interface issue (probably not the correct terminology) between DataVault and Dropbox bot that DataVault are responsible for writing this interface software.
Looks like there has been nobody at home at DataVault for at least a month. I've found my solution (above) and won't go back to DataVault even if they do eventually fix this problem
I originally took this up with Dropbox as the error messages indicated it was a Dropbox problem. It was explained to me that it was an interface issue (probably not the correct terminology) between DataVault and Dropbox bot that DataVault are responsible for writing this interface software.
Looks like there has been nobody at home at DataVault for at least a month. I've found my solution (above) and won't go back to DataVault even if they do eventually fix this problem
Finally after weeks of chasing DataVault, I got this reply today from their Customer SuccessTeam
Well that's too late for me as I have already bought 2 other apps in my search for a solution, but hope it will help some of you's g wishing you all lots of success
We are aware of the issue and plan to release a new version next week.
Best,
Alex
Alex
Customer Success Manager
- I got the same email. I started using lastpass but since it's free I still have the data vault and I'll see if new version it fixes it
I'm still using Data Vault.
Strange that my Android tablet is the only device that isn't syncing properly through Drop Box. My iPhone and Windows PC are not having any problems. And since I don't change passwords all that often, I have no problem waiting a couple weeks if this update actually fixed the problem. I'll update this thread one way of the other...
Desktops and Apple all have implemented the new protocol for drop box which Data Vault platform resides on. Android for Data Valult had not implemented the protocol and is not syncing with the Drop Box File. It is not a good sign that Data Vault dropped the ball on this and is now playing catch up.
