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RK111's avatar
RK111
Explorer | Level 3
9 months ago

Seeking Guidance: Reverting Converted Files from Microsoft format (.docx) to Google files (.gdoc)

We're reaching out to seek guidance on a particular challenge we're facing with our Dropbox files. Due to an automatic conversion process, our files are currently in Microsoft formats. Unfortunately,...
Google
Microsoft
Microsoft Office
Third Party Integrations
RK111's avatar
RK111
Explorer | Level 3

Hey @Hannah, thanks for the swift response


Unfortunately, the steps provided don't allow for undoing the conversion.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
9 months ago

I see, thanks for the update, RK111.

 

If you go through each file's version history, is it allowing you to restore the files to their previous version?

  • RK111's avatar
    RK111
    Explorer | Level 3
    9 months ago

    Hannah I appreciate your suggestion to go through each file's version history to restore previous versions. However, considering the large volume of files we're dealing with, going through them individually would be quite challenging and time-consuming.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      9 months ago

      Does it work as a process in general?

       

      Because if it does, you could do an account rollback with Dropbox Rewind to achieve this (assuming you're on a paid plan).

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