We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

KristyAdmin's avatar
KristyAdmin
New member | Level 2
2 months ago

Salesforce Dropbox installed package root directory changed

We use the Salesforce Dropbox installed package and the root directory has changed after an upgrade last year.  Now some files go to the old and some to the new root. How can we establish a consistent root directory

Third Party Integrations
  • hdstockimages's avatar
    hdstockimages
    Explorer | Level 3
    2 months ago

    We’re using the Salesforce Dropbox installed package, and after an upgrade last year, the root directory changed. As a result, some files are being directed to the old root while others go to the new one. How can we establish a consistent root directory moving forward? Any guidance would be appreciated!

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Hey hdstockimages, let's jump right into this! 

       

      I'm going to be checking in with the relevant Team about this, and get back to you. 

       

      In the meantime, you might want to take a closer look into this article, and let me know if it was of any help.

       

      Thanks a bunch! 

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!