Forum Discussion

Explorer | Level 3

7 months ago

Restoring my computer from a Dropbox Backup is slow

Hard drive crashed, attempting to restore to new one Nothing seems to be happening

Explorer | Level 3

It's been over an hour

It says up to date

Dropbox Staff

7 months ago

Hi Jled81, thanks for messaging the Community!

Restoring from a computer backup can take time depending on the number of files in the backup.

I'd recommend giving some more time for the backup to continue.

Keep me posted!

Jled81
Explorer | Level 3
7 months ago
Let it run overnight. Didn't do anything. Today I was able to download 2 folders manually. The next 2 that I need I get the message "Attempted to zip too many files"
Jled81
Explorer | Level 3
7 months ago
Today I was able to download 2 folders manually. The next 2 that I need I get the message "Attempted to zip too many files"
- Nancy
  Dropbox Staff
  7 months ago
  To clarify, has your backup been fully restored now or is there no progress still?
  
  Are you trying to download your backup files, or files from your Home page, when this error appears?
  - Jled81
    Explorer | Level 3
    7 months ago
    No progress, even after long chat session, other than 2 folders I was able to download myself previously. Trying to download backup.

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