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Forum Discussion
PDF files open as read only on Acrobat Reader (on Android)
I haven't had any problem editing PDF files on my Android tablet until now. I simply opened dropbox, and opened the PDF in Adobe Acrobat from dropbox.
Lately, when I open a PDF in Adobe Acrobat fro...
I was able to use an app Xodo and it seems to work just fine for me. I will use this for the time being until this bug gets worked out.
We have other options as cloud services, so I will be looking at the competition if this is not solved.
Lusil
Dropbox Staff
Dropbox StaffThanks for the feedback Lusil.
I tryed your suggestions without success.
What worked for me is acessing the Dropbox from within the Adobe software, the problem is that it will download the file even if I set it before do be "offline".
This is a bit annoying, since I can't download several files as 'offline' and access them later.
I may guess that this is related to the file access permission from adobe software with the location of the files download via dropbox.
Soon I will try via the app My Files (or any other Explorer like app), locating the *.pdf file of dropbox manually and trying to open it with Adobe.
- Lusil
Hello, same problem here, if someone has a fix please let me know. thanks
has anyone had any success with this yet? this is a serious issue for me
Just wondering if this problem is just on Android or is it affecting IOS as well it would be helpful to know.
I have just spent over an hour trying to find a solution with Adobe on their webchat all they want to do is sell Acrobat pro DC which only works on a desktop so no use to us
I asked them - What product can I use on my tablet to edit, sign and save pdf documents in dropbox
They replied - I am not sure, because we are from Acrobat team and we can only guide you with the Acrobat application, but I would like to inform you that Acrobat pro dc is a desktop application, however you can use Reader dc to open and view files.
Ratan Das: I am really sorry, I am from technical support team and we used to handle all the queries related to Acrobat and its features.
you: can you tell me why acrobat no longer works as it did on Android
Ratan Das: I would be glad to transfer you with other team, if there is such team available, but we are the technical team, who used to take care of technical issue.
you: If you are the technical team do you not have any knowledge of the android applications
Ratan Das: Because it is a desktop application, and it never worked on Android or on Ipad, however you can use Reader dc, but using that application you can only open and view files.
Ratan Das: I am really sorry, we only supports desktop applications.
you: I understand that, but Adobe Acrobat was doing this until last week it is not the DC version
Ratan Das: I am really sorry, you might be using the different application, but Acrobat pro dc is a desktop application.
