We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Movin
3 years agoExplorer | Level 4
Microsoft Office access to files and folders in Dropbox
Hello,
I have seen a post regarding access rights given on files and folders when using Microsoft office online and would appreciate a clarification.
I have user with which I am sharing an...
Hannah
3 years agoDropbox Staff
Hey Movin, thanks for posting your question to our Community today.
Can you let me know at which point of the process, does this pop-up show up?
And are they trying to do this using the Excel app on their computer or when trying to edit the files through Excel for the web on our website?
Once I know more, I'll be able to better answer your query.
Thanks!
- Movin3 years agoExplorer | Level 4
Hi!
This appears just right after they click on the edit dropdown box "excel on the web". I guess they do not have have Microsoft office installed?
Not sure as I did not have that issue.
- Jay3 years agoDropbox Staff
Hi Movin, in order to use Excel on the web, since it uses the Office site to edit files via Dropbox, it's asking for permission to access the files on Dropbox. This would only be when you choose to edit files.
If they don't want to do that, they could install the Dropbox desktop application, allow the files to sync to their computer, and then use their desktop version of Excel to edit files, and the saved changes to sync to the site.
- Movin3 years agoExplorer | Level 4
Hello,
Many thanks for the feedback! I guess there is no other option. I understand the user is afraid that Microsoft may have access to all other files he/she has in the dropbox. Is this fear correct?
Many thanks,
Patricia
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!