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ProHome's avatar
ProHome
Helpful | Level 6
5 years ago

IOS 14 has messed up file integration with Dropbox - Content Unavailable

Was working fine with the last ios update 13.  Upgraded to ios 14 yesterday.  The Dropbox shows up as an available option in Chrome to pull files from.  However in the display it says "Content Unavai...
Mobile
Third Party Integrations
  • ProHome's avatar
    ProHome
    5 years ago

    Thank you for your assistance.

     

    Figured I would give you an update.  Upgrading to ios 14.1 has fixed the issue.

paultopia's avatar
paultopia
New member | Level 2

This has now started happening to me as well.  I'm on ipadOS and iOS 14.1, and have been on them since the day they came out.  All of a sudden today, my ipad cannot access dropbox through the files app.  I'm getting the same "content unavailable" message.  I do notice that the dropbox app on my ipad just updated today --- is there a bug in the latest version that breaks files access?

 

 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hi paultopia, have you tried the steps in the earlier post to see see if this helps?

  • paultopia's avatar
    paultopia
    New member | Level 2
    5 years ago

    Oh, that actually worked for me.  I hadn't tried it first, since the previous person reported that it didn't work, but guess I should have :-)

    • Daphne's avatar
      Daphne
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago

      Glad to hear that did the trick paultopia!

       

      We're just a post away if you need anything else. 😁

       

      Hope you have a great weekend ahead!

  • Uncleants's avatar
    Uncleants
    New member | Level 2
    4 years ago

    Just tried disabling Dropbox folder in Files, rebooting and enabling and bingo it works.

     

    Very many thanks.

    • Daphne's avatar
      Daphne
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      Glad to hear that helped Uncleants.

      Keep me posted if you have any other trouble with this!

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