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Forum Discussion
IOS 14 has messed up file integration with Dropbox - Content Unavailable
Was working fine with the last ios update 13. Upgraded to ios 14 yesterday. The Dropbox shows up as an available option in Chrome to pull files from. However in the display it says "Content Unavai...
Thank you for your assistance.
Figured I would give you an update. Upgrading to ios 14.1 has fixed the issue.
This has now started happening to me as well. I'm on ipadOS and iOS 14.1, and have been on them since the day they came out. All of a sudden today, my ipad cannot access dropbox through the files app. I'm getting the same "content unavailable" message. I do notice that the dropbox app on my ipad just updated today --- is there a bug in the latest version that breaks files access?
- Jay
Dropbox Staff
Hi paultopia, have you tried the steps in the earlier post to see see if this helps?
Oh, that actually worked for me. I hadn't tried it first, since the previous person reported that it didn't work, but guess I should have :-)
Just tried disabling Dropbox folder in Files, rebooting and enabling and bingo it works.
Very many thanks.
I'm also having this issue... unable to share from iOS to dropbox. All my other cloud services work, dropbox fails.
- Walter
Hey mlaurel, thanks for joining the discussion here and sorry to hear about this.
Can you please clarify your device's OS version and our mobile app's version as well, and, if possible, send us a screenshot of the exact error you're seeing?
Hi! I tried the toggling and reboot, no success. I decided to delete the dropbox app and reinstall it. Once I was able to log back in, toggle on access, BAM there were all my Dropbox files. Thanks for allowing me to be the fly on the wall.
