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Forum Discussion

gloriacc88's avatar
gloriacc88
Explorer | Level 4
2 years ago

I can't open Google Docs in Google Chrome

Hi folks 🙂  Unfortunately, since the latest Google Chrome update, I can't open Google Docs on Dropbox. This is causing lots of daily problems. Every time I try to open one, Google Chrome crashes...
Google
Third Party Integrations
Web
  • Walter's avatar
    Walter
    2 years ago

    Hey gloriacc88, sorry to hear you're still having issues with this.

     

    May I ask if you happen to be running Grammarly on your device? If so, you might want to take a look at this discussion as well. 

gloriacc88's avatar
gloriacc88
Explorer | Level 4

So, unfortunately, Google Chrome updated itself to the latest version, and still, I can't access my google docs.

 

I just tried to use Safari, and it works. This isn't my favourite browser tho.

 

Is there anything else I could do to fix the problem on Google Chrome?

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey gloriacc88, sorry to hear you're still having issues with this.

 

May I ask if you happen to be running Grammarly on your device? If so, you might want to take a look at this discussion as well. 

  • ryan_cs's avatar
    ryan_cs
    Helpful | Level 5
    2 years ago

    Interesting. I too am running Grammerly. Disabling Grammerly appears to resolve mine as well. At least in the short time I have tested. Good catch.

  • gloriacc88's avatar
    gloriacc88
    Explorer | Level 4
    2 years ago

    Ah **bleep**, it works.. interesting to see that Grammarly is the problem 🙂

    Is there a ticket I could follow that gives updates about this problem?

     

    Thank you so so much!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    I'm afraid you'd need to contact Grammarly's support for more information on the progress of this issue.

     

    Let me know if you have any other questions, Gloria. 

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